Case management, how, for whom and in what circumstances.
2017-2018
- University of Sherbrooke Hospital Center
- Department of Family Medicine and Emergency Medicine of the Université de Sherbrooke
- Canadian Institute of Health Research (CIHR)
- Primary Health Care and social services university intitute – Estrie health autority-Sherbrooke academic health centre
- Newfoundland and Labrador Medical Association
- Réseau-1 Québec
- Saskatchewan Health Research Foundation
- University of Quebec in Chicoutimi
How and in what context does primary care case management for frequent users improve outcomes for frequent users with chronic conditions?
Supportive contexts, such as good access to care, an experienced and reliable case manager, the provision of comprehensive care, and the maintenance of positive interactions with patients, contribute to case manager and patient engagement in case management and produce positive outcomes, such as greater satisfaction, improved health status, self-management, adherence to care, and quality of life, when the following mechanisms are triggered: patients and clinicians feel supported, respected, accepted, engaged, and committed; and patients feel less anxious, more secure, and able to self-manage.
Click here to see the project team
Articles
Protocole
- Case management in primary care among frequent users of healthcare services with chronic conditions: protocol of a realist synthesis
- Case management in primary care to improve outcomes among frequent users of health care services with chronic conditions: a realist synthesis of what works, for whom and in what circumstances. PROSPERO protocol
Résultats
Affiches scientifiques
- Case management in primary care among frequent users of healthcare services with chronic conditions: protocol of a realist synthesis. Conférence annuelle du North American Primary Care Research Group (NAPCRG) 2017.
- Case management in primary care among frequent users of health care services with chronic conditions: preliminary findings from a realist synthesis. SPOR Primary and Integrated Health Care Innovation Network (PIHCIN) 2017.
- Case management in primary care among frequent users of health care services with chronic conditions: a realist synthesis? Conférence annuelle du North American Primary Care Research Group (NAPCRG) 2018.